.nz Domain Name Commission
Ref: RMC
Title: Registering, Managing, & Cancelling Domain Names
Date Issued: 5 September 2014
Version: 2.7
This policy is issued by Domain Name Commission Limited (DNC or Domain Name
Commission) on behalf of InternetNZ, Internet New Zealand Incorporated.




1. Statement of Purpose

1.1 This document sets out the general rules regarding the .nz domain name space ("DNS") including the data required on the register and the general business processes that require implementation.

1.2 Though this will be of interest to all parties, the primary audience for this policy document is registrars, as it will set out the requirements for operating on the register. This includes the data required, validation rules for the shared registry system ("SRS"), and options that are available.

2. Background

2.1 InternetNZ has the ultimate responsibility within New Zealand for the .nz DNS, and has implemented a SRS for the management of .nz domain name registrations and the operation of the DNS. InternetNZ has appointed the Domain Name Commission ("DNC") to manage and administer the .nz domain name space on behalf of InternetNZ.

2.2 A SRS establishes a single register for registering domain names and associated technical and administrative information. .nz Registry Services ("NZRS") operates the SRS registry

2.3 The registration of domain names and modification of information associated with that name on the register can be effected only by authorised registrars.

2.4 Registrars are responsible for managing their relationship with registrants. There is no communication between NZRS and registrants.

3. Principles - Registering, Cancelling, Managing

3.1 The register is a listing service. The .nz DNS operates on a "first come, first served" basis. Any conflict between an applicant or other party and an existing registrant is up to those parties to resolve.

3.2 Registering a domain name is akin to obtaining a licence. As long as the domain name is kept current, the registrant can continue to use that domain name. Domain names are not able to be "owned" by any party.

3.3 Registrars will operate in a way that reflects the established standards and practices. They are to ensure they act in good faith and maintain .nz policies relating to the .nz DNS. They are not to collude with other registrars in setting pricing structures.

3.4 Registrars will behave ethically and honestly and will abide by all agreements, .nz policies relating to the .nz DNS.

3.5 Registrars are permitted to register domain names on their own behalf where they are/will be using that domain name. They are not permitted to register domain names on their own behalf for speculative purposes, or where that registration will prevent any other legitimate domain name registration.

3.6 Registrars will only register a domain name at the request of the domain name registrant, and where the registrant has agreed to the registrar's Terms and Conditions.

3.7 Registrants will be identifiable individuals over 18 years of age or properly constituted organisations.

3.8 The registrant will retain control of their domain name. Registrants must be able to choose the registrar they wish to use to maintain the domain name. The registrar will not operate in such a way that the registrant is locked-in, or such that their actions could make the registrant reasonably believe that they are locked-in.

3.9 Registrars have direct unmediated access to the portions of the register that have regard to their customers. They are responsible for their actions within that part of the register.

4. Structure of a .nz Domain Name

4.1 The structure of a domain name within the .nz DNS has three levels. Each complete name must be unique and comprise all three levels, each separated by a period (.) i.e.


Content Level of Domain Purpose
nz Country fixed as .nz for all domains delegated to, and managed by, the DNC
domain Second specifies a "community of interest" as defined in .nz policy
name Third names listed on behalf of users, must be consistent with .nz policy
sub-domain Fourth and subsequent responsibility of the registrant of the third level name.

4.2 Any new name must conform to the relevant Internet standards (such as RFC's 1034, 2181, 5890 and 5891 and any future relevant modifications to those documents) as well as specific .nz policy requirements - otherwise such applications may be automatically declined:

4.3 Name server data is not required for a domain name to be registered. If valid name server data is provided it will be published in the DNS when delegation is requested..

4.4 Name server data will be validated when provided to ensure that it meets minimum technical and operational criteria to ensure the security, stability and resilience of the DNS.

4.5 Name server data may be revalidated at any time and may be removed from the DNS should the technical and operational criteria not be met.

4.6 Once a name has been listed and delegated the registrant may specify further sub-domains that can appear to the left of the listed name.  These sub-domains are outside the scope of [InternetNZ policy] and are the responsibility of the registrant.  They are however, expected to be in the spirit of RFC1591 and meet the standards defined in clause 4.2.

5. Second Level Domain Names

5.1 The current 2LD's are: .ac.nz, .co.nz, .cri.nz, .geek.nz, .gen.nz, .govt.nz, health.nz, .iwi.nz, .kiwi.nz, .maori.nz, .mil.nz, .net.nz, .org.nz, .parliament.nz and .school.nz.

5.2 Of these, .cri.nz, .govt.nz, health.nz, .iwi.nz, .mil.nz and .parliament.nz are moderated.

5.3 For more information please refer to the policy document "Second Level Domain Names" "2LD".

6. Third Level Domain Names

6.1 If there is conflict between an applicant for a new listing and the holder of an existing name, it is for those parties to resolve the conflict. Any resulting change in registration details of the existing name must be mutually agreed between the parties.

6.2 The DNC has no role in deciding whether an applicant has a legitimate right to the name. The applicant, in lodging the request for the name warrants that it is entitled to register the name as requested.

6.3 Applicants who misrepresent their entitlement to register or use a name are warned that this may result in action from others who claim rights to the name. If the DNC, or any of their agents, officers, or employees incur costs through involvement in disputes over names, any applicant for, or registrant of, a name which is subject to a dispute will be liable for those costs.

6.4 A listing may be cancelled at any stage where the registrant does not comply with these requirements or fails to meet any fees or other liabilities in connection with the registration or use of the domain name.

6.5 Names are delegated to specific registrants and delegation confers no rights on the registrant. It does not mean that the registrant has any rights to be associated with that name, nor to use or publish the name for any purpose. InternetNZ does not trade in, or license any entity to trade in, domain names.

6.6 Delegation is to a "3LD manager", who is deemed to be the one person "authoritative" for making changes to the name.

7. Registering Domain Names - Process

7.1 When registering a new domain name the registrar will supply the following data:

7.2 The registrar may also include his or her own registrant customer ID to assist with reconciliation/customer management.

7.3 The registrar will apply a basic level of validation to ensure that the domain name is available, that mandatory fields have been supplied, and that relevant fields have valid formats (e.g. domain name format, e-mail address format).

7.4 When a domain name is a moderated 2LD name, the system will ensure that the registrar is authorised to register it.

7.5 A full copy of the domain name record will be returned to the registrar as confirmation, including the system-generated Unique Domain Authentication ID ("UDAI").

7.6 The registrar will pass the details of the registration on to the registrant. The UDAI must also be sent out to registrants at this time. If a registrar has an automated system for generating a UDAI, they can either provide the UDAI or may provide the registrant with directions and a link for the registrant to generate their own. The UDAI must also be provided to registrants on request.

7.7 A grace period of five days will be provided following a new registration to enable registrars to cancel the registration.

7.8 Where the domain name is cancelled during the grace period it will be removed from the register. The registration and cancellation will still be recorded for audit purposes. The same registrar is able to re-register the same domain name but it is not able to be cancelled for a second time within one month of the initial registration.

7.9 A registrant will not be able to transfer the management of their domain name to another registrar during the grace period.

7.10 The registration grace period will be a fixed system parameter that will be modifiable by NZRS. Notice of any change to this period will be notified at least one month in advance.

7.11 The registrar must identify the full billing term and ensure they pay the full amount to NZRS. If the registration is for a significant term, eg 10 years, the billing term can be set from 1 - 120 months. Registrars are able to register for an initial period until they have received the monies from the registrant, as long as they specify this approach in their terms and conditions and update the domain name billing term as soon as those monies are received.

7.12 The operating principles for moderated domains are:

7.13 For information on 2LDs please refer to "Second Level Domains" (2LD) policy document.

8. Managing a Domain Name

8.1 Registrars will be required to maintain the details of the domain names for which they are the registrar. They will be able to amend/update the following fields:

8.2 The registrar will never be able to amend the actual domain name itself. If there has been an error in the spelling of a domain name, it will need to be cancelled and a new registration created.

8.3 Registrars will have considerable flexibility to run the amend/update function to suit the individual circumstance of each transaction.

8.4 There will be two methods provided to define the scope of an update transaction. 8.5 If a name server or IP address is updated, it is the registrar's responsibility to notify the name server manager. An e-mail address can usually be obtained by querying the name server itself.

8.6 A full copy of the new domain name record will be returned to the registrar as confirmation. This will occur even when the domain name record is updated by NZRS. Note - NZRS can only make changes to the register when authorised by the DNC.

8.7 There will be some registrar details that only NZRS can maintain. These include:

8.8 NZRS will use the security system to control registrar access to the various processes in the system.

8.9 Moderators of second-level domain names (2LDs) will designate the registrars that are permitted to register their 2LDs. No other registrars will be permitted to register these 2LDs.

8.10 Only a designated registrar can change the registrant of a moderated 2LD domain name.

8.11 Only the registrar-of-record for a domain name is permitted to send a renewal notice to a registrant. A registrar who is not the registrar-of-record is not to send any notice that is, or may reasonably be considered to be, a renewal notice to any registrant.

8.12 DNC does not have the jurisdiction to handle complaints relating to the following:

Refer to our FAQ section for more information on these issues.

8.13 DNC reserves the right to cancel, transfer or suspend a domain name registration where maintaining the registration would put DNC in conflict with any law, including, without limitation, the terms of an order or a Tribunal or Court of competent jurisdiction.

8.14 In relation to managing DNSSEC signed domain names, Registrants, or their DNS Operator, will be responsible for: