.nz Domain Name Commission
Ref: RMC
Title: Registering, Managing, & Cancelling Domain Names
Date Issued: 1pm, 30 March 2015
Version: 4.0
This policy is issued by Domain Name Commission Limited (DNC or Domain Name
Commission) on behalf of InternetNZ, Internet New Zealand Incorporated.




1. Statement of Purpose

1.1 This document sets out the general rules regarding the .nz domain name space ("DNS") including the data required on the register and the general business processes that require implementation.

1.2 Though this will be of interest to all parties, the primary audiences for this policy document are Registrars, as it sets out the requirements for operating on the register; and Registrants, as it defines eligibility for registrations at the second level of .nz. The policy includes the data required, validation rules for the shared registry system (SRS), and options that are available.

2. Background

2.1 InternetNZ has the ultimate responsibility within New Zealand for the .nz DNS, and has implemented a SRS for the management of .nz domain name registrations and the operation of the DNS. InternetNZ has appointed the Domain Name Commission ("DNC") to manage and administer the .nz domain name space on behalf of InternetNZ.

2.2 A SRS establishes a single register for registering domain names and associated technical and administrative information. .nz Registry Services ("NZRS") operates the SRS registry

2.3 The registration of domain names and modification of information associated with that name on the register can be effected only by authorised Registrars.

2.4 Registrars are responsible for managing their relationship with Registrants. There is no communication between NZRS and Registrants.

3. Principles - Registering, Cancelling, Managing

3.1 The register is a listing service. The .nz DNS operates on a "first come, first served" basis. Any conflict between an applicant or other party and an existing Registrant is up to those parties to resolve.

3.2 Registering a domain name is akin to obtaining a licence. As long as the domain name registration is kept current, the Registrant can continue to use that domain name. Domain names are not able to be "owned" by any party.

3.3 Registrars will operate in a way that reflects the established standards and practices. They are to ensure they act in good faith and maintain .nz policies relating to the .nz DNS. They are not to collude with other Registrars in setting pricing structures.

3.4 Registrars will behave ethically and honestly and will abide by all agreements, .nz policies relating to the .nz DNS.

3.5 Registrars are permitted to register domain names on their own behalf where they are/will be using that domain name. They are not permitted to register domain names on their own behalf for speculative purposes, or where that registration will prevent any other legitimate domain name registration.

3.6 Registrars will only register a domain name at the request of the domain name Registrant, and where the Registrant has agreed to the Registrar's Terms and Conditions.

3.7 Registrants will be identifiable individuals over 18 years of age or properly constituted organisations.

3.8 The Registrant will retain control of their domain name. Registrants must be able to choose the Registrar they wish to use to maintain the domain name. The Registrar will not operate in such a way that the Registrant is locked-in, or such that their actions could make the Registrant reasonably believe that they are locked-in.

3.9 Registrars have direct unmediated access to the portions of the register that have regard to their customers. They are responsible for their actions within that part of the register.

4. Structure of a .nz Domain Name

4.1 Domain names in the .nz DNS can be registered at either the second or the third level.

4.2 Each complete name must be unique and comprise at least two levels, with each level separated by a period (.). The following are examples of compliant .nz domain names:

4.2.1 ‘anyname.org.nz’ where:
‘.nz’ is the top level, country code fixed for all domains delegated to, and managed by, the DNC.
‘.org is the listed second level domain chosen by the Registrant.
‘anyname’ is the name at the third level the Registrant has chosen to register.

4.2.2 ‘anyname.nz’ where:
‘.nz’ is the top level country code.
‘anyname’ is the name the Registrant has chosen to register at the second level.

4.3 Sub-domains can be added by the Registrant to any domain name registered at the second or third level. For example, the domain name could be ‘shop.nz’ and the sub-domain could be ‘anyname’, being in full ‘anyname.shop.nz’.

4.3.1 Except as provided for in clause 4.3.2, sub-domains are outside the scope of .nz policy and are the responsibility of the Registrant. They are expected to be in the spirit of RFC1591 and meet the standards defined in clause 4.4.

4.3.2 .nz policy does not apply to sub-domains except where a complaint may be made about a sub-domain of a .nz domain name registered at the second level if:

(a) the domain name is a generic term; and

(b) the addition of the sub-domain has the appearance of being a domain name registered at the third level; and

(c) the complaint meets the criteria and is in accordance with the procedures set out in the Dispute Resolution Service Policy.

4.4 Any new name must conform to the relevant Internet standards (such as RFC's 1034, 2181, 5890 and 5891 and any future relevant modifications to those documents) as well as specific .nz policy requirements - otherwise such applications may be automatically declined:

4.5 Name server data is not required for a domain name to be registered. If valid name server data is provided it will be published in the DNS when delegation is requested..

4.6 Name server data will be validated when provided to ensure that it meets minimum technical and operational criteria to ensure the security, stability and resilience of the DNS.

4.7 Name server data may be revalidated at any time and may be removed from the DNS should the technical and operational criteria not be met.

5. Second Level Domains

5.1 The current second level domains are: .ac.nz, .co.nz, .cri.nz, .geek.nz, .gen.nz, .govt.nz, health.nz, .iwi.nz, .kiwi.nz, .maori.nz, .mil.nz, .net.nz, .org.nz, .parliament.nz and .school.nz. A list of all second level domains is maintained on the DNC website at http://dnc.org.nz/story/all-available-second-level-domains

5.2 Of these, .cri.nz, .govt.nz, health.nz, .iwi.nz, .mil.nz and .parliament.nz are moderated.

5.3 For more information please refer to the policy document "Second Level Domain Names" "2LD".

5.4 Any eligible Registrant may register a domain name at the third level on a first come, first served basis.

5.5 For clarification purposes, second level domains remain available for new domain name registrations and are not the same as domain name registrations at the second level as detailed in clause 6.

6. Domain Name Registrations at the Second Level

6.1 Any eligible Registrant may register a domain name at the second level.

6.2 In order to avoid confusion, the names ‘gov’, ‘government’, ‘com’, ‘edu’, and ‘nic’ cannot be registered at the second level.

6.3 For the purposes of clauses 6 to 8 of this policy, an Equivalent Name is a name at the second level which matches the name registered at the third level (for example, anyname.nz is the Equivalent Name for anyname.co.nz); a Reserved Name is an unregistered name at the second level which has been reserved by the Registrant holding the Equivalent Name before 1pm 30 March 2015; and a Conflicted Name is a name which appears at the third level in more than one second level meeting the criteria in 8.1.

6.4 Registration of names at the second level is on a first come, first served basis other than for Reserved Names (clause 7) or Conflicted Names (refer 8).

6.5 Registrants who are either a councillor of Internet New Zealand Incorporated or a director of Domain Name Commission Limited or a director of New Zealand Domain Name Registry Limited (NZRS) or a staff member or contractor of any of those three entities, or were from 1 September 2011 to 30 May 2012, qualify for the Conflicted Name process only if the Registrant has a Conflicted Name as at 1 September 2011, that at 1pm 30 September 2014 was registered and whose registration has been continuous.

6.6 The reason there is a different date for eligibility for the Registrants defined in 6.5 is to ensure there is no conflict of interest. 1 September 2011 pre-dates any discussion about a possible change to the .nz registration structure:

7. Reserved Names

7.1 For Reserved Names, the existing third level name must remain continuously registered while the Equivalent Name is reserved. If the third level name is cancelled, goes through the pending release period and is subsequently released, the reservation ceases.

7.2 A name cannot be used (included in the DNS) while it holds reserved status. In order to use the name the Registrant must complete the registration.

7.3 At any time while a name is reserved, the Registrant of a reserved name can choose to register the reserved name as a .nz name at the second level. The Registrant applies to a Registrar and provides the UDAI for their existing third level domain name. At this time, normal domain name registration fees will apply. A new UDAI will be allocated for the registered domain name at the second level.

7.4 Two years after 30 September 2014 all reserved names that have not been registered may be released and become available to any Registrant on a first come, first served basis.

8. Conflicted Name Process

8..1 A Conflicted Name is a name which appears at the third level in more than one second level, and the names meet the following criteria:

(a) the domain names were registered as at 9.00am 30 May 2012; and

(b) at 1pm 30 September 2014 the existing domain names are still registered and the registrations have been continuous.

8.2 Where there is a Conflicted Name each Registrant of the Conflicted Name should indicate via a nominated DNC website during the Preferential Registration Period that they either:

(a) would like the opportunity to register the Equivalent Name for possible registration as a .nz name at the second level; or

(b) do not want to register the Equivalent Name for possible registration as a .nz name at the second level but do not want any other party to register the Equivalent Name as a .nz name at the second level; or

(c) do not want to register the Equivalent Name for possible registration as a .nz name at the second level but do not object to another Registrant registering the Equivalent Name as a .nz name at the second level; or

(d) do not want to register the Equivalent Name for possible registration as a .nz name at the second level but would like the Equivalent Name to become an open second level domain.

8.3 A Registrant of a Conflicted Name may register the Equivalent Name once the conflict is resolved. DNC will advise the Registrant of the opportunity to register the Equivalent Name. The Registrant will have 2 months from the date of advice or until the end of the Preferential Registration Period, whichever is the later, to register the Equivalent Name at the second level.

8.4 Where the Registrants of a Conflicted Name have come to an agreement, the Registrants will advise DNC of the agreement via a nominated DNC website. DNC will advise the agreed Registrant of the opportunity to register the Equivalent Name.

8.5 Proof of the consent of the other Registrants may be required as part of the application for registration. Consent will be recorded through a nominated DNC website. DNC may make such inquiry as it thinks necessary to verify that consent has been given to the Registrant by the other Registrants of the Conflicted Name.

8.6 DNC may decline the Equivalent Name at the second level if the DNC is satisfied that the consent of any of the Registrants with the Conflicted Name:

(a) Has been obtained through a breach of any law; or

(b) Is inconsistent with any DNC policy.

8.7 It is the responsibility of the Registrant with a Conflicted Name seeking registration at the second level to obtain the consent of the other Registrants with the Conflicted Name. The DNC will offer advice and information to the Registrant if required and may also offer the use of a mediator to assist in the process.

8.8 If a Registrant has a Conflicted Name, the Registrant can express an interest to the DNC that the Equivalent of the Conflicted Name becomes an open second level domain. If the DNC receives an expression of such interest, it will seek the views of all the Registrants with the Conflicted Name to this approach. The consent of all the Registrants of the Conflicted Name and the DNC is required for this approach to proceed.

8.9 For clarification purposes, if a name has been identified as a Conflicted Name and more than one Registrant of the Conflicted Name has expressed an interest in registering the Equivalent Name, then the Registrants of the Conflicted Name are not required to resolve the conflict within 2 years from 30 September 2014. The Conflicted Name may remain unavailable for general registration indefinitely.

8.10 The process for considering registrations of Conflicted Names will be reviewed 2 years after 30 September 2014.

9. Domain Name Registrations

9.1 If there is conflict between an applicant for a new listing and the holder of an existing name, it is for those parties to resolve the conflict. Any resulting change in registration details of the existing name must be mutually agreed between the parties.

9.2 The DNC has no role in deciding whether an applicant has a legitimate right to the name. The applicant, in lodging the request for the name warrants that it is entitled to register the name as requested.

9.3 Applicants who misrepresent their entitlement to register or use a name are warned that this may result in action from others who claim rights to the name. If the DNC, or any of their agents, officers, or employees incur costs through involvement in disputes over names, any applicant for, or Registrant of, a name which is subject to a dispute will be liable for those costs.

9.4 A listing may be cancelled at any stage where the Registrant does not comply with these requirements or fails to meet any fees or other liabilities in connection with the registration or use of the domain name.

9.5 Names are delegated to specific Registrants and delegation confers no rights on the Registrant. It does not mean that the Registrant has any rights to be associated with that name, nor to use or publish the name for any purpose. InternetNZ does not trade in, or license any entity to trade in, domain names.

9.6 Delegation is to a ‘domain name manager’, who is deemed to be the one person ‘authoritative’ for making changes to the name.

10. Registering Domain Names - Process

10.1 When registering a new domain name the Registrar will supply the following data:

10.2 The Registrar may also include his or her own Registrant customer ID to assist with reconciliation/customer management.

10.3 The Registrar will apply a basic level of validation to ensure that the domain name is available, that mandatory fields have been supplied, and that relevant fields have valid formats (e.g. domain name format, e-mail address format).

10.4 When a domain name is a moderated 2LD name, the system will ensure that the Registrar is authorised to register it.

10.5 A full copy of the domain name record will be returned to the Registrar as confirmation, including the system-generated UDAI.

10.6 The Registrar will pass the details of the registration on to the Registrant. The UDAI must also be sent out to Registrants at this time. If a Registrar has an automated system for generating a UDAI, they can either provide the UDAI or may provide the Registrant with directions and a link for the Registrant to generate their own. The UDAI must also be provided to Registrants on request.

10.7 A grace period of five days will be provided following a new registration to enable Registrars to cancel the registration.

10.8 Where the domain name is cancelled during the grace period it will be removed from the register. The registration and cancellation will still be recorded for audit purposes. The same Registrar is able to re-register the same domain name but it is not able to be cancelled for a second time within one month of the initial registration.

10.9 A Registrant will not be able to transfer the management of their domain name to another Registrar during the grace period.

10.10 The registration grace period will be a fixed system parameter that will be modifiable by NZRS. Notice of any change to this period will be notified at least one month in advance.

10.11 The Registrar must identify the full billing term and ensure they pay the full amount to NZRS. If the registration is for a significant term, eg 10 years, the billing term can be set from 1 - 120 months. Registrars are able to register for an initial period until they have received the monies from the Registrant, as long as they specify this approach in their terms and conditions and update the domain name billing term as soon as those monies are received.

10.12 The operating principles for moderated domains are:

10.13 For information on 2LDs please refer to "Second Level Domains" (2LD) policy document.

11. Managing a Domain Name

11.1 Registrars will be required to maintain the details of the domain names for which they are the Registrar. They will be able to amend/update the following fields:

11.2 The Registrar will never be able to amend the actual domain name itself. If there has been an error in the spelling of a domain name, it will need to be cancelled and a new registration created.

11.3 Registrars will have considerable flexibility to run the amend/update function to suit the individual circumstance of each transaction.

11.4 There will be two methods provided to define the scope of an update transaction.

11.6 A full copy of the new domain name record will be returned to the Registrar as confirmation. This will occur even when the domain name record is updated by NZRS. Note - NZRS can only make changes to the register when authorised by the DNC.

11.7 There will be some Registrar details that only NZRS can maintain. These include:

11.8 NZRS will use the security system to control Registrar access to the various processes in the system.

11.9 Moderators of second-level domain names (2LDs) will designate the Registrars that are permitted to register their 2LDs. No other Registrars will be permitted to register these 2LDs.

11.10 Only a designated Registrar can change the Registrant of a moderated 2LD domain name.

11.11 Only the Registrar-of-record for a domain name is permitted to send a renewal notice to a Registrant. A Registrar who is not the Registrar-of-record is not to send any notice that is, or may reasonably be considered to be, a renewal notice to any Registrant. DNC does not have the jurisdiction to handle complaints relating to the following:

Refer to our FAQ section for more information on these issues.

11.12 DNC reserves the right to cancel, transfer or suspend a domain name registration where maintaining the registration would put DNC in conflict with any law, including, without limitation, the terms of an order or a Tribunal or Court of competent jurisdiction.

11.13 In relation to managing DNSSEC signed domain names, Registrants, or their DNS Operator, will be responsible for: