We have an awesome team behind all the emails, letters, and correspondence. Learn who they are.
Interim Domain Name Commissioner
Isobel Egerton was appointed in May 2022. Prior to that, she had undertaken the role of Assistant Domain Name Commissioner for 15 months. Isobel serves as a Board member of the Asia Pacific Top Level Domain (APTLD) Name Association. Isobel holds a Bachelor of Laws with Honours from Victoria University and practised law from 1994 to 2021.
Diane Robinson has been the Executive Assistant for the Domain Name Commissioner since 2018. She provides governance secretarial support to the DNCL Board. Diane has years of experience working in the government sector and providing executive support to CEO's, Directors and Senior Leadership teams.
Complaints and Compliance Manager
Dylan has been with the Domain Name Commission since 2012. As our current Complaints and Compliance Manager, he helps to oversee our compliance function. He also responds to enquiries from consumers about .nz domain names.
Business Analyst / Implementation Manager
Ann has been with the Domain Name Commission since September 2019. She holds a Bachelor of Computer Science. She looks after .nz registrars requests, assists with technical projects and monitors other technical details. Ann is an Executive board member of BlockchainNZ and is a member of the LeadershipNZ 2021 class.
Customer Experience Specialist
Improving the customer service space for the DNCL since Feb 2020.
Anthony has been a Business Analyst at the Domain Name Commission since October 2020. He holds a Bachelor of Commerce double major in Information Systems and E-Commerce from Victoria University of Wellington. Anthony works in improving processes and assisting in technical implementation.
Customer Service Advisor
James is the Customer Service Advisor at the Domain Name Commission. He's here to answer any questions people may have in regards to the .nz domain namespace. He also deals with registrar enquiries and administers our Data Validation process.
Online Dispute Resolution Manager
Keri has been a Legal Officer at the Domain Name Commission since July 2021. She has many years’ experience in dispute resolution and is passionate about creating opportunities for agreement. Keri is a Fellow of the Chartered Institute of Arbitrators UK and a Fellow of Arbitrators and Mediators Institute NZ.
Conflict Resolution Facilitator
Kimberly assists in resolving disputes between multiple parties who each want to register the .nz version of a domain name they already hold. She has years of experience working in dispute resolution and facilitates discussion and negotiation with a view toward reaching an agreed outcome.