Transfer my domain
Find out how to transfer your domain name to another provider without disrupting your web services.
Step 1: Choose a new registrar to transfer your domain to
A registrar is a business that sells and supports domain names. Some registrars offer other services, such as website hosting and email services. Others provide registration as a stand-alone service.
The Domain Name Commission (DNC) has a direct relationship with all .nz authorised providers; this is why we recommend them. Because the DNC is the regulator of the .nz domain name space, we cannot recommend one provider over another.
It’s important to know that other domain name providers may resell domain names through .nz authorised providers.
Think about the level of support you might need from your registrar, especially if you have multiple .nz domain names. Customer service options vary for each registrar. For example, some registrars can only be contacted by email, while others provide 24/7 contact centre support.
Step 2: Review your new registrar’s information and sign up
Found a registrar you think is right for you? Before you sign up, check if they provide the information you need. Your new registrar must:
- disclose its terms and conditions
- give you a contract.
You should understand how your registrar works with you and hosts domain names from this information.
Once you are happy with the terms and contract, you can sign up for an account with them. The new account will be the new home for your domain name when it is transferred. You can then begin the domain transfer process.
Step 3: Request a UDAI from your current registrar
You must confirm that you’re authorising a change to your domain name registrar. As proof of this, contact your current registrar and ask for a Unique Domain Authentication ID (UDAI). Some registrars or domain name providers offer automated UDAI generation. This function is usually accessed by logging into your registrar account and going to your dashboard.
Step 4: Use the UDAI to confirm the domain transfer to the new registrar
Once you have your UDAI, contact your new registrar. Ask if they need any more information to do the transfer. You may be able to enter your UDAI in your new registrar’s dashboard too.
Once this is all complete, your domain should be transferred.