Transfer my domain
Find out how to transfer your domain name to another provider without disrupting your web services.
Step 1: Choose a new registrar
A registrar is a business that sells and supports domain names. Some registrars offer other services, such as website hosting and email services. Others provide registration as a stand-alone service.
Think about the support you might need from your registrar, especially if you have multiple .nz domain names. Customer service options vary for each registrar. For example, some registrars can only be contacted by email, while others provide 24/7 contact centre support.
Step 2: Review your new registrar’s information and sign up
Found a registrar you think is right for you? Before you sign up, check they provide the information you need. Your new registrar must:
- disclose its terms and conditions
- give you a contract.
You should understand how your registrar works with you and hosts domain names from this information.
Once you are happy with the terms and contract, you can sign up for an account with them. The new account will be the new home for your domain name when it is transferred.
Step 3: Request a UDAI from your current registrar
You must confirm that you’re authorising a change to your domain name registrar. As proof of this, contact your current registrar and ask for a Unique Domain Authentication ID (UDAI). Some registrars or domain name providers offer automated UDAI generation. This function is usually accessed by logging into your registrar account and going to your dashboard.
Step 4: Use the UDAI to confirm the transfer to the new registrar
Once you have your UDAI, contact your new registrar. Ask if they need any more information to do the transfer. You may be able to enter your UDAI in your new registrar’s dashboard too.