How mediation works
In mediation, the parties speak for themselves and negotiate a domain name resolution with help from a neutral expert called a mediator. We offer a free mediation service for disputes.
Tell me about mediation
Put simply, mediation is an informal conflict resolution process in which an independent, neutral, (the mediator) works with parties giving them the opportunity to discuss the issues, clear up misunderstandings, and find areas of agreement in a way that would not be possible in a court process.
It’s voluntary, confidential, and parties reach their own agreement which is usually legally binding.
Benefits:
- Neutral: Both parties get an equal say in all aspects of mediation - including the process and any decision.
- Confidential: All parties including the mediator sign an agreement to mediate which means that everything discussed in mediation and the final settlement agreement is confidential.
- Fast: Lengthy legal processes can be avoided.
- Cost-effective: DNCL is offering a free service.
- Flexible: Mediation is about designing an agreement that can resolve all the issues that are important to the parties. It is a problem-solving and cooperative approach to conflict.
- Restorative: Conflict can cause damage to business and personal relationships. Mediation can open the door to a new conversation and improve communication.