.nz domain name transfers - Registrar to Registrar

The Domain Name Commission is providing the below information regarding transfers of multiple domain names between domain name providers.

This guide is aimed to assist .nz domain name providers in understanding their responsibilities when it comes to domain name transfers involving multiple domain names.

To transfer multiple/many domain names from one .nz accredited domain name provider to another .nz accredited domain name provider, the current .nz accredited domain name provider would need to issue authorisation codes (previously known as UDAIs) to the affected registrants. 

.nz accredited domain name providers do not need to send/share authorisation codes with registrants if they have satisfied the following:

  • They have let the Domain Name Commission know about the upcoming bulk transfer and the bulk auth-code generation.
  • They have notified the registrants about the upcoming changes.
  • They have secured the Domain Name Commission sign-off on the registrant comms.

We strongly encourage registrars when performing registrar-to-registrar domain name transfers to follow the policy clauses in line with the bulk transfers as outlined in .nz rules under section 4.2.7.

Below is our detailed guidance in relation to notifying the impacted .nz domain name holders. 

What should you include in your .nz domain name holder communication?

  • The current domain name provider. It is recommended that you specify both the legal name and the trading name
  • The domain name provider who the domain names will be transferred to. It is again recommended that you specify both the legal name and the trading name.
  • The date the transfer will take place. 
  • A ‘What do you need to do?’ section. This section would notify the domain name holder whether there is any action on their side or confirm that there is no action on the registrant’s side.
  • A ‘How do I opt-out section?’ This section will explain how domain name holders can opt out and choose a different provider.
  • Any changes to the .nz Registrant Core Terms and Conditions need to be clearly outlined, and if not, a confirmation that there are no changes.
  • Any other changes (billing, platform, etc..) need to be mentioned, and if not, a confirmation that there are no other changes.
  • Support email or a phone number for .nz registrants to use in case they need help or in case they need their domain name auth-code.
  • The reason(s) behind the transfer operation or the change to a new provider.
  • A ‘What if I have a complaint’ section, and you need to include the below about the Domain Name Commission (DNC).

"The Domain Name Commission (DNC) provides oversight of the .nz domain name space keeping .nz fair for everyone.  

Please use this simple form https://dnc.org.nz/enquiry-form/ to contact the Domain Name Commission to ask a question, submit a complaint against a provider or report a problem with information on .nz registry."

Important Note: Failure to satisfy DNCL that each affected Domain Name Holder has been notified about the proposed transfer might result in an investigation of a breach of the .nz rules and potential sanction.

We hope this guide is helpful. Get in touch with us at [email protected] if you have any further questions.

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