Transfer my domain?

Step 1: Choose a new domain name provider (registrar).

A registrar is a business that sells and supports domain names. Some registrars offer other services, such as website hosting and email services. Others provide registration as a stand-alone service. 

Once you have decided to transfer your domain name to a new registrar, you need to select a new one. 

View a list of .nz-authorised registrars.

The Domain Name Commission (DNC) has a direct relationship with all .nz authorised registrars, which is why we recommend them. Because the DNC is the regulator of the .nz domain name space, we cannot recommend one registrar over another.

There are other domain name providers that exist in the .nz domain name space; we recommend authorised registrars as the Domain Name Commission has a direct relationship with these entities.

Step 2: Review your new registrar’s information and sign up.

Found a registrar you think is right for you? Before you transfer your domain name, check if they provide the information you need.  Your new registrar must:

• disclose its terms and conditions
• give you a contract. 

You should understand how your registrar works with you. 

Once you are happy with the terms and conditions, you can sign up for an account with them. The new account will be the new home for your domain name when it is transferred. You can then begin the domain transfer process.

Step 3: Request an authorisation code (auth code) from your current registrar.

You must confirm that you are authorising a change to your domain name to your registrar. As proof of this, contact your current registrar and ask for an authorisation code (auth code). 

Some registrars or domain name providers automate this, whilst, with others, you will need to contact them directly. This function is usually accessed by logging into your registrar’s account and going to your dashboard. Domain name registrars are not allowed to withhold domain name holders (registrants) from moving to another registrar.

A provider must not decline or delay a domain name holder’s request to transfer its domain name to another provider by withholding the authorisation code or otherwise. The domain name provider is required to provide an Authorisation Code to the domain name holder upon request and free of charge.

Learn more about getting an authorisation code

Step 4: Use the authorisation code to transfer to the new registrar.

Once you have your authorisation code (previously known as UDAI), contact your new registrar. Ask if they need any more information to do the transfer. You may be able to enter your Authorisation code in your new registrar’s dashboard too.

Once this is all complete, your domain should be transferred to the new registrar.

You can check to see if the domain name transfer was successful by searching your domain name using the WHOIS Lookup. Make sure your domain name details are correct and up to date. If the details need to be corrected, ask your new provider to update the details.

Search for details in our WHOIS Lookup

Please note:

The WHOIS Lookup search only shows .nz authorised registrars.

Domain names are registered for domain name holders on the .nz registry by registrars; however, some delegate domain name sales to resellers. So a domain name can be purchased by a reseller, but the registrar they operate under is ultimately responsible for the domain name.

What to consider when transferring your domain name.

Level of support 

Before transferring your domain name, consider the level of support you need from your registrar, especially if you have multiple .nz domain names. Customer service options vary for each registrar. For example, some registrars can only be contacted by email, while others provide 24/7 contact centre support.

Terms and pricing

To avoid surprises, go through the terms and pricing of registrar companies to know who offers the most affordable renewal prices.

Trusted and reliable

Choose a trusted and reliable registrar who would take sufficient measures to protect your domain name; hence we recommend .nz authorised registrars.

Frequently Asked Questions: Transfering a Domain

Why should I choose a new domain name provider (registrar)?
If you want to transfer your domain name to another registrar, you need to choose a new one. It's important to select a registrar that meets your needs in terms of services, terms and conditions, and customer support.

How do I review and sign up with a new registrar?
Once you have identified a registrar that you think is suitable, review their information, terms and conditions, and ensure they provide the services you need. If you are satisfied, you can sign up for an account with them, which will become the new home for your domain name after the transfer.

How do I transfer to a new registrar using an authorisation code?
Once you have obtained the authorisation code, contact your new registrar and provide them with the code. They may require additional information for the transfer. Some registrars allow you to enter the auth code directly in your new registrar's dashboard. Once the process is complete, your domain should be transferred.

How can I check if the domain name transfer was successful?
You can use the WHOIS Lookup to search for your domain name and check if the transfer was successful. Make sure to verify that your domain name details are correct and up to date. If any changes are needed, contact your new registrar to update the details.

What should I consider when transferring my domain name?
When transferring your domain name, consider the level of support provided by the registrar, especially if you have multiple .nz domain names. Check the customer service options available and review the terms and pricing of different registrars to ensure you understand the renewal prices. It's also recommended to choose a trusted and reliable registrar, which is why we recommend using .nz authorised registrars.