Holiday period 2025/26 — office close dates

We will be closed for the Christmas and New Year period, but our chatbot, Dot, will be online 24/7 to answer any general enquiries. 

Our office will close on Wednesday, 24 December, and we will reopen on Monday, 5 January 2026.

If you have any enquiries, you can contact us using our enquiry form, and we will respond after the holiday break.

If you have an urgent complaint or issue, please contact your domain name provider/registrar. You can look up your domain name on the WHOIS to find its details.

Dispute Resolution Scheme

The New Zealand Dispute Resolution Centre (NZDRC), who administer our Dispute Resolution Scheme, will observe the above days.

You can submit a complaint under the Dispute Resolution Scheme, and it will be processed after 5 January 2026.

For registrars

The .nz registry registrar’s line is still available. You can contact the team via InternetNZ’s Registry Support webpage.

Under the .nz Registrar Authorisation Agreement you must continue to provide services to Registrants (7.19) 

We wish you a happy and safe holiday break.

The Domain Name Commission team