Domain Name Dispute Resolution
Sometimes parties disagree about who has the rights to a .nz domain name, or about associated domains added to an existing domain name. These disagreements are called disputes.
Dispute Resolution Service:
The Domain Name Commission administers a service, that facilitates parties to have their dispute resolved by either mediation or having a Expert determine who should be the registrant of the disputed domain names.
The type of domain name disputes that this service is designed to handle is about the ownership of a domain name. If you believe that someone else has a domain name and that you should be the registrant, then this is the service for you.
Here are some common examples of domain name disputes:
- A newly established business has set up a website providing the same services as you, and their domain name is virtually the same as yours. You believe you are now losing business and customers.
- You failed to re-register your domain name, and now a competitor has it. You’d like to get it back.
- You purchased a business and understood the domain name was part of the agreement, however, this did not transfer to you.
- Your business partnership has fallen apart and you now cannot access your emails as the other person is the Registrant of the domain name.
The Domain Dispute Resolution Program Process:
With the assistance of a third-party you get an opportunity to discuss broader issues including why you believe the domain name should belong to you.
We also recommend you check out our “Guide to Mediation” page. This has some great practical tips that can help you.
Submit a complaint for Expert Determination.
If mediation is unsuccessful parties are able to apply to have an independent Expert make a determination (decision) on who should have the domain name.