From 28 March 2022, the Domain Name Commission will be offering an online dispute resolution (ODR) pilot for 6 months. We will be offering this pilot program to parties involved in domain name disputes and parties of selected conflicted names.

We are piloting this platform to provide easier access for everyday New Zealanders to reach an agreement on domain name disputes and conflicted names. We hope that enables fast, effective, practical outcomes without the time, expense and stress that traditional dispute resolution can cause. This service aims to help .nz domain name holders resolve .nz domain in a more time-efficient and cost-effective manner.

Some of the benefits of ODR include:

• You have access to a professional coach
• It’s fast with clear timeframes
• You can work on your agreement at a time and place that works for you
• It’s fully funded
• You can engage a lawyer if you would like to.

You will find links below to our two main hubs for this pilot program, the first being for domain name disputes, and the second for conflicted names. This is where you will find all the information you need to partake.

For parties involved in conflicted names, we will be emailing you your invitation to participate in the pilot program. Parties wishing to submit a domain name dispute can do this from 28 March.

We welcome any feedback that parties have regarding the information we have displayed.

Following the pilot program, the Domain Name Commission will be engaging an independent reviewer so that we can make a decision regarding the platforms use going forward.