How appeal works
If, after a dispute, either party is not satisfied with an expert decision, they can appeal the decision. Learn about the appeal process and how it works.
Two ways to submit an appeal
You can submit a notice of intent to appeal, or you can submit a full signed appeal.
1. Submit a notice of intent to appeal
Along with a non-refundable deposit ($800 + GST) within 10 working days of the Expert's decision. This should be followed with the balance of the fees ($6,400 + GST) and the full appeal within a further 15 working days. The full appeal should be submitted with the details of the appeal and the balance of the fee without adding new evidence.
2. Submit a signed full appeal
And pay the full fee ($7,200 + GST). It should be sent within 10 working days of being advised of the Expert's decision. The document has a limit of 1000 words to explain your full reasons for appealing without adding new evidence.
Appeal responses, appeal panels, and effect on court proceedings
What is an appeal response?
If one party submits an appeal, the other party can submit an appeal response. For an appeal response, the other party writes a clear explanation of why they believe the appeal should be rejected. The appeal response has a limit of 1000 words and explains without adding new evidence.
The other party must send their signed appeal response to the Domain Name Commission within ten working days.
Appeals are considered by an expert panel
A panel of three experts considers appeals. The expert panel has 30 working days to reach a final and binding decision. Both parties will be advised of the outcome, and the Domain Name Commission will act on the expert panel’s decision. You cannot appeal an expert panel decision.
Court proceedings suspend actions under dispute resolution
If a dispute goes through the Dispute Resolution Service, the dispute may still be submitted to a New Zealand court. If the dispute does go before the courts, all action under the Dispute Resolution Service is suspended.