Notices and Alerts

Web.com, Register.com, Network Solutions customers affected by a security breach

Customers of Web.com, Register.com, Network Solutions impacted by the security breach (late August 2019, notified 16 October 2019) who have concerns they would like the Registrar to address should first consult the information below and then contact the Registrar if there are any outstanding concerns. If the Registrar can’t resolve the issue or is unresponsive then please contact the Domain Name Commission at info@dnc.org.nz or 0800 101 151

Web.com has published the following information in relation to the security breach:

We are notifying affected customers through email and via our website, and as an additional precaution are requiring all users to reset their account passwords. You will be required to reset your password the next time you log in to your Web.com account.

As with any online service or platform, it is also good security practise to change your password often and use a unique password for each service.

For more information, please visit Web.com

The Domain Name Commission is currently following up with these parties to fully understand the extent of the breach, and how this has affected .nz registrants and to see if we are able to provide any assistance.