The Commission

DNCL was appointed by InternetNZ to develop and monitor a competitive registrar market, as well as create a fair environment for the registration and management of .nz domain names.

Our role includes:

We offer advice on:

  • complaints about registrars not abiding by .nz policies
  • incorrect domain name registration information
  • disputes over who should be the registrant of a .nz domain name.

We do NOT:

  • deal with issues concerning a website’s content
  • have the jurisdiction to handle complaints relating to the illegal or malicious use of a domain name (e.g. spam, phishing, or possible breaches of New Zealand legislation).

Any complaint about the management of a domain name should first be taken up with the registrar. If the registrar doesn’t resolve your issue, further information about disputes and complaints is available.

For further information please e-mail