Need to get in touch? Check out the information below.
Our website contains several resources to assist people, check out Any, our FAQ bot on our website for any questions you may have.
For any inquiries about the .nz domain name space, please see our contact details below:
Phone: 0800 101 151 or +64 4 472 1600
Please note that our operating hours are 8 am - 4 pm Mon-Fri, NZST. For all correspondence, we aim to reply within 24 business hours. Please note, COVID-19 may affect these timeframes; you can find out more about how we are taking action here: https://dnc.org.nz/notices-and-alerts
Information about inquiries and complaints
There is no cost for advice and help when it comes to .nz domain name related complaints.
If you have a complaint about a .nz related matter, you should first seek to raise the issue with the party involved with the complaint.
If the party does not respond after a reasonable amount of time or you are dissatisfied with the response, then please contact us.
Please get in touch with our colleagues at InternetNZ for media inquiries.
Phone: 027 854 4001
Reporting security vulnerabilities
If you wish to report a security vulnerability regarding this website or any other DNCL websites or systems, please follow the process and steps outlined in the NZITF Coordinated Disclosure Guidelines.
You can email us on firstname.lastname@example.org. If you believe the vulnerability is severe and wish to use PGP encryption, you can request this also.
Domain Name Commission Limited
PO Box 11 881
Level 11, 80 Boulcott Street