Need to get in touch? Check out the information below.
Our website contains a numbers of resources to assist people, check out our Resources section for these.
For any enquiries about the .nz domain name space, please see our contact details below:
Phone: 0800 101 151 or +64 4 472 1600
Please note that our operating hours are 9am-4:45pm Mon-Thur and 9am-4pm Fri, NZST. For all correspondence, we aim to reply within 48 hours.
Information about enquiries and complaints
There is no cost for advice and help when it comes to .nz domain name related complaints.
If you have a complaint about a .nz related matter, you should first seek to raise the issue with the party involved with the complaint.
If the party does not respond after a reasonable amount of time, or you are dissatisfied with the response then please contact us.
You can contact our colleagues at InternetNZ on firstname.lastname@example.org or on 04 495 2112.
Reporting security vulnerabilities
If you wish to report a security vulnerability regarding this website or any other DNCL websites or systems please follow the process and steps outlined in the NZITF Coordinated Disclosure Guidelines.
You can email us on email@example.com. If you believe the vulnerability is very serious and wish to use PGP encryption you can request this also.
Domain Name Commission Limited
PO Box 11 881
Level 11, 80 Boulcott Street