Home Submit a dispute Submit a dispute Page 1 of 8 Go 1 2 3 4 5 6 7 8 How to submit a dispute Fill out this form to submit a dispute or complaint about the registration of a .nz domain name. Before you start the form, review information and plan your complaint.Read our Dispute Resolution Service PolicyYou may decide you do not need to submit a dispute or complaint. If you decide to go ahead, now is a good time to get legal advice if you want it. To help decide what information to include in your dispute or complaint, view the following searchable list of past decisions.Search legal decisions Support your arguments with as much evidence as possible, especially documents and records. The form takes some time to complete, and you need to print and sign it. You may need 10 to 15 minutes to complete this form. You must complete the entire form in one session. You cannot save the form. If you make a mistake or wish to change your response, use the Back button. If you are unable to upload any information, this can be emailed to [email protected] When you get access to a printer, print the email version, sign it, and email it to us at: [email protected] We can answer your questions about this formFor help with this form, email us at: [email protected] Your details Organisation If you are making a dispute on behalf of an organisation, enter the full legal name of the organisation. You can make a dispute for any kind of organisation, for example, a company or incorporated society. Title None Ms Mr Miss Mrs Prof Dr Select your title or leave the field blank. We will use your choice when we correspond with you. First name Type the first name of the person who is to be the main contact for this dispute. If this dispute is being made by more than one person, please include the other people's names in the body of the dispute. Last name Type the last name of the person who is to be the main contact for this dispute. If this dispute is being made by more than one person, then please include the other people's names in the body of the dispute. Address Type the address where you want us to send mailed correspondence. City The city part of your postal address. If your city requires a postcode, please include that here. Country Type your country Email Required The current registrant’s email. Contact phone The current registrant’s phone. Please include the area code. If this number outside of New Zealand, include the country code. Appointing a representative Appointing a representativeYou may appoint a representative to deal with your case. To do this, select ‘Yes’ below and enter the representative’s information. The Domain Name Commission will then contact your representative about this process. Are you appointing a representative? Required Yes No Organisation If your representative is part of a larger organisation, please enter the name of the organisation. Title Ms Mr Miss Mrs Prof Dr None Select from the drop down box. This is not a compulsory field. The default setting is None. The option chosen here will be used in our correspondence with your representative. First name Your representative's first name. Last name Your representative's last name. Address Type the address where you want us to send mailed correspondence to your representative. City As part of the postal address. If your representative's city requires a postcode, please include that here. Country Most disputes are sent to us from New Zealand. This process is also available to complainants and representatives from other countries. Email Your representative’s email address. Contact phone No particular format for telephone numbers is required. Please include the area code. Disputed .nz domain name Disputed .nz domain name Required The main .nz domain name you are making a dispute about. Do you have more .nz domain names to make a dispute about? Required Yes No List all the other .nz domain names you wish to dispute. Enter each new domain name on a new line. Note that all domain names must be registered to the same registrant. You can only include domain names which end in .nz. Additional .nz domain names Required I assert that the domain name(s) in dispute are identical or similar to a name or mark in which I have rights. Required I assert that the domain name(s) in the hands of the respondent is an unfair registration. Required Registrant details Please enter the registrant details of the disputed domain name. You must include the registrant contact name below. Any questions? Email us at [email protected]. Organisation The domain name may currently be registered in the name of an organisation, rather than an individual. If so, please enter the name of the organisation. Title Ms Mr Miss Mrs Prof Dr None Select the title of the current registrant or choose None. We will use your choice when we correspond with the registrant. First name The current registrant's first name. Last name The current registrant's last name. Address Type the registrant's address. City As part of the postal address. If the current registrant's city requires a postcode, please include that here. Country We expect that many of the disputes handled by this process will be generated from within New Zealand, and have set the default to reflect this, however, the process is available to complainants when the current registrant is from another country. Email Required Type the email address of the registrant. Contact phone Type the registrant's phone. No particular format for telephone numbers is required. Please include the area code. Trademark detailsEnter the words, phrases, or trademarks that are similar or identical to the domain name(s) under dispute. Name/Mark Required If you have a trademark in this name, you should enter the trade mark number(s) here. If you do not have a trademark in the name you assert rights to, but are relying on evidence of use of a business or personal name or mark, you should tell us which one. State your argument about the domain namesEnter a clear argument about why you have rights to the domain name(s). This argument can be up to 2000 words. We recommend that you: review our DRS Policy document and any previous decisions write in MS Word or another text program, save it, then copy and paste your argument below. Describe your claim to your rights in the name(s) Required You must prove to the expert that you have rights to the name. Examples of this can include photographs, invoices, business cards, advertising, and other documents or use. Describe why you think the registration is unfair Required You must prove to the expert that the .nz domain name registration as it stands is unfair. See Paragraph 5.1 of the DRS Policy for a list of factors that may be evidence of unfair registration. Supporting documents Specify the type(s) of mark in which you have rights Required A registered trade mark An unregistered mark Other Please attach a copy of the registered trademark Required File types must be PDF, JPG, JPEG or PNG. Maximum file size is 6MB. Please attach documents of evidence of use of the unregistered mark or name and/or your reputation in the unregistered mark or name. Required Allowed file size must be up to 6MB and file types must be PDF, JPG, JPEG or PNG. Do you have any additional documentation to support the claim that the registration is unfair? Required Yes No Please attach additional documentation to support your claim Required Allowed file size must be up to 6MB and file types must be PDF, JPG, JPEG or PNG. Please attach documentation to support your claim Required Allowed file size must be up to 6MB and file types must be PDF, JPG, JPEG or PNG. Legal proceedings As far as you are aware, have any legal proceedings been issued or terminated in connection with the domain name(s)? You must mention any legal proceedings. Required Yes No Legal detailsPlease provide a brief description of the proceedings issued, the parties involved, and where appropriate, the outcome. Case number Required Description Required Go to 'Next' Related web pages An expert may look at specific web pages. List a maximum of 10 web addresses related to this dispute. These may be pages of your own, other sites that show a pattern of registration, or any other web page that helps your case. Related web pages Suggested remedy What is your preferred remedy or outcome? Please tell us here. The expert does not have to follow your request. What remedy do you what? Required Transfer Suspension Cancellation Other Please write a brief comment explaining your desired remedy Required Transfer: The domain name(s) will be transferred to you. This will give you the legal authority to use the domain name (i.e. for e-mail and web access) and to make changes to the domain name(s) record. For joint complainants, you should request which name you want given to which complainant in your supporting documents. Suspension: The domain name(s) remain registered but cannot be used for email or for a website. Cancellation: The domain name(s) will be removed from the register of .nz domain names. This means the domain name(s) will become available for any party to register on a first-come, first-served basis after the 90-day pending release period. The respondent or an associate of the respondent may register these domain names at that time. DeclarationTo proceed with your dispute, read this page and confirm that you understand all the conditions. I will submit to the New Zealand Courts in any legal proceedings that reverse the effect of a decision around a domain name registration. These can include suspension, cancellation, transfer, or another change. I agree that New Zealand law governs these legal proceedings. I agree that my claims and remedies about the domain name(s) are solely against the respondent. None of the following will be liable for anything done or omitted relating to the dispute resolution: Internet NZ the Domain Name Commission any registrar, expert, or mediator any of those entities’ councillors, officers, employees, or servants. The exception to this is if any of them have acted in bad faith. The information in this complaint is true and complete, to the best of my knowledge. I am not presenting this complaint in bad faith. That includes not making this complaint for a purpose other than resolving the problem of who is the proper registrant of a domain name. The matters in this complaint comply with the policy and procedure and applicable law. I agree to the terms of the Dispute Resolution Service Policy, including being bound by: the Agreement to Mediate document any resulting decision, subject to any rights of review or appeal. If the expert orders a transfer of domain name(s) to me, I will select an authorised .nz registrar. They will provide me with the necessary .nz registry and other services for the domain name(s). If asked I will tell the Domain Name commission who I have chosen. Please click here to read the Privacy Statement I have read the conditions and agree. Required You must enable JavaScript to submit this form Prev Next