Our 2021/2022 annual report is out!
Isobel Egerton, Interim Domain Name Commissioner
We aim to keep .nz fair for everyone. We operate a dispute resolution service that everyone can access. We offer assistance to people having difficulties managing and keeping their domain names. We also work to keep the .nz space free of malicious actors and produce key domain name statistics.
Each year we publish an annual report that shows how we’ve managed the .nz space under the .nz rules. It includes information on how we’ve helped people stay safe online and assisted people in better managing their domain names. We also include information on the domain name market.
You can read our full report for 2021/2022.
Compliance work - what did we help with?
We gave a lot of information to people about where to start to resolve their issues. We also helped a large number of domain name holders whose service provider had become unable to provide a service.
288 domain names were suspended. These domain names were assessed as having fake details and failed our validation process.
Remember that a domain name is a licence that can be lost if your registrar doesn’t provide the service you expect, and you can transfer if you feel you’re not well protected by your current domain name service provider. We can help with that.
The domain name market - facts and figures
Our annual report includes key statistics on the number of registrars offering .nz names and includes data on newly created domain names and retail pricing. We hope that registrars will continue to set up in .nz and that those registrars will offer innovative and competitive services and prices.
Interesting facts include that the registries of European countries, on average, have a more concentrated group of providers than in .nz which indicates comparative health in the .nz market; there was 2.4% growth in domain names; and 82% of domain name holders in .nz give their address as being in New Zealand.
Domain name resolution processes
The legal rights in a domain name can be complex to untangle. Our group of experts and mediators helped us help the public determine disputes, with 10 expert decisions finalised in the past year. No one appealed our expert’s decisions.
We opened the pilot for online dispute resolution in March 2022 for domain disputes and are working to reduce the barriers to access to dispute resolution by eliminating the need for legal arguments in the problem submission.
What would you like to see us do next year? For a team of 8 FTE we are proud of what we do but we always want to do better. Have a read and let us know what you think of what we’ve done and what we can do better. Use the social share buttons at the top of the blog to let others know about our annual report.