DNC Newsletter - October 2020



October 2020 

Message from the Commissioner

Kia ora, 

Awareness and education are some of the best tools in the desire to keep .nz fair for everyone.

Unfortunately in the last few months of the year we often see a spike in instances of people reporting fake webshops to us and people looking to abuse kindness by posing as charities online and soliciting donations.

We will again be running our annual #ShopSafeNZ campaign in the lead up to Christmas focused on our custom built Fake Webshop website

In the coming weeks we’ll be reaching out to previous partners to get behind the campaign. 

If you're an agency with online harm minimisation and safety followers we’d love you to register your interest in supporting our campaign with a simple count me in email to [email protected]. We’ll then reach out to you to add your logo to our supporters page and send you a communications supporters pack.

We’re also putting our support behind our MOU partner CERT NZ’s CyberSmart week (19-23 October) and a number of fraud awareness activities in October and November. 

We’re all at risk over the coming months of being taken advantage of with many more of us working at home and online and opportunists out there in the community. 

We’re looking forward to joining with our supporters and other online safety agencies to help keep the .nz domain name space safer for everyone. 

Ngā mihi maioha 

Brent Carey 

Updates from the team

Welcome to our new starter

We’ll be improving the way we map our processes to tell our story visually and getting ready to implement changes from the .nz policy review thanks to our new starter, Anthony Lim. 

Anthony will be joining as our new Business Analyst. He comes to us from the Ministry of Justice and starts on 8 October – we can’t wait to have him join the team.

Price increase - 1 October

As at 1 October the wholesale cost of a .nz domain increases from $1.25/month to $1.50/month. A change of $3.00 per annum. 

The change will be applied to newly created and renewed domains. For any queries about this change please contact the InternetNZ support team at [email protected]

Flag Day 2020
Did you know thousands of domain names associated with websites people visit every day were saved from stopping working because of outreach work with .nz registrars and technical contacts? 

This past month, the Commission and InternetNZ staff have notified affected parties to fix domains at risk of failing today because of global changes to the domain name system.  

We’d like to thank all the .nz registrars and registrants who worked with us to keep their domain names up and running.

Unique Domain authentication ID (UDAI) 
Over the coming months, we will be increasing our focus on invalid UDAIs being provided to registrants , as these are causing customer complaints.

UDAI’s are required to transfer a domain name between .nz authorised registrars.

A registrar must not decline or delay a registrant’s request to transfer its domain name to another registrar (by withholding the UDAI or otherwise).

UDAI’s also expire 30 days after generation. 

New online negotiation service 

Are you concerned that someone has registered a domain name which you want or consider you have more rights to than them?

A new online negotiation service will soon be available to pilot as part of an overhaul of our dispute resolution service in the coming months. There are six software as a service providers competing to provide the new service.  

For those interested in online dispute resolution you can read our newly issued request for proposal.

The new service was one of the options discussed as part of our consultation with the community late last year about improvements to be made to the dispute resolution service. 

The proposals are due later this month. We will announce who we will be partnering with at the conclusion of the request for proposal process. 

.nz policy consultation
Registry lock submission

We have submitted to InternetNZ on its latest policy consultation regarding a registry lock service. Some of the key points we raised in our brief submission were:
  • Whether resellers should be able to offer the service?
  • Processes for handling Lost credentials and  
  • Issues with authorising third parties to act on behalf of registrants 

Our registry lock submission is available on our website.

The consultation is open until Wednesday 7 October.  You can use InternetNZ’s online form to submit on the two questions posed in the consultation.

Outreach and engagement 
APTLD 78 Taiwan 

The Asia Pacific Top Level Domain Name Association held its 78th members meeting online hosted by TWNIC Taiwan. There were 8 sessions and over 40 panellists and presenters. More than 190 member delegates and guests attended representing organisations from the Asia Pacific and around the world. 

.nz was represented by Ann Ibrahaim, our Business Analyst / Implementation Manager,  who facilitated a panel of DNS abuse experts. The experts gave insights into both the security, technical and policy challenges of tackling domain name infrastrure, registration and content abuse.  

More and more CCTLDs in the Asia Pacific region are exploring with one another ways to co-operate and share instances of DNS abuse in an effort to make online domain name spaces a safer place for the Asia Pacific region. 

NetHui 2020 13-14 October - free ticket giveaway 

Have you got your NetHui 2020 ticket? It's just a couple of weeks away, and it’s online this year packed full of useful presentations. There will be various panels followed by breakout sessions to discuss various topics.  

This year we will be supplying a 5 minute lightning talk about Any our digital employee and the difference Any has been making in our contact centre. Available on demand, think Westworld meets the online world.  

One lucky twitter follower has already nabbed a ticket and we have one more ticket to give away.  Help us with our ticket giveaway by emailing us [email protected] the name of a community group you think would benefit from a free ticket. We’ll make it happen for one lucky agency. 

New blog posts 

You’ll find our latest blog post online about Any our chatbot and the customer experience Any has been delivering around the clock  24/7 hours a day. 

As part of our participation in Te Wiki o Te Reo Māori 2020 last month we also published a .iwi.nz and .maori.nz blog post about these spaces. 

Interesting links and media 

DNC news